Professional Counselling in Swansea

Talking Towards Your Future...

For All Enquiries or Appointments Telephone: 01792 720477

Counselling Office in Swansea

At Way Forward Counselling we pride ourselves on being a team of counsellors who work closely together to offer a variety of experience, expertise and counselling approaches. Collectively we are able to help Adults (individuals and couples), Children and Young People find a positive 'Way Forward' whatever your difficulties or experiences.

The Way Forward Counselling Team currently includes:





Kirsty Bilski Counsellor and Psychotherapist

Kirsty Bilski

MA (CCYP), MA Supervision, Adv. Dip. Couns, FdA, MBACP (Accred)

Fellow of the Higher Education Academy (FHEA)

Director of Way Forward Counselling Services

Counsellor & Psychotherapist For Adults,

Children & Young People

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Kirsty Bilski is a qualified and experienced Counsellor & Psychotherapist, and Counselling Supervisor, who offers therapy to Adults, Children and Young People . She is BACP Accredited, which means she has had to evidence a high standard of counselling and psychotherapy best practice. She is continually furthering her professional development through commitment to academic study, and has achieved a scholarship to study towards a PhD with the University of South Wales, Newport. 

As an Accredited Member of the British Association of Counselling and Psychotherapy, Kirsty has achieved and evidenced a high standard of professional practice and actively adheres to the BACP Ethical Framework for Good Practice in Counselling & Psychotherapy ( This continued professional guidance ensures that Kirsty’s practice is of an approved ethical and safe standard.

Kirsty is also a BUPA recognised Therapist

Counselling Approach

For those of you who want the theoretical detail Kirsty's approach to counselling is largely Humanistic (Person Centered, Gestalt and Existential), with the core conditions of empathy, congruence and unconditional positive regard very much at the foundation of her work. A lot of her creative approach is placed within a Gestalt frame although she also integrates aspects of Psychodynamic Theory, Cognitive Behavioural Therapy (CBT), Systemic Theory, Solution Focused Approaches, Motivational and Psychoeducational Techniques.

As an Integrative counsellor, Kirsty uses a mixture of the above approaches in order to adapt and meet the needs of each individual client. From traditional approaches for talking therapy to more creative and artistic techniques, each client has the opportunity to explore their experience as they choose to and at their own pace. 

Kirsty sometimes uses art, sandtray and other creative strategies to engage clients of all ages in being able to express their life story or emotional experience. For some, it can be hard to put things into words and working creatively is an empowering way of 'showing' how it feels to be you. However, Kirsty is aware that creativity is not for everyone and she will be sensitive to your can be just as powerful to gently and mindfully talk through your story ~ the choice is yours.

Supervision Services

Kirsty is also a Qualified Counselling Supervisor with an MA in Consultative Supervision from the University of South Wales, Newport. She offers supervision to local counsellors and professionals of all abilities and experience. She also works creatively in supervision and particularly with sandtray, having written extensively about this approach in academic study and within the BACP Children and Young People Journal. However more traditional talking approaches to supervision are also offered. If you would like to know more about supervision services and to read some feedback from previous supervisees then please click here.

Qualifications & Experience

Kirsty's professional career has included supporting vulnerable adults experiencing housing need, the rehabilitation of adult survivors of serious mental health difficulties, adult survivors of childhood sexual abuse, as well as those suffering from chronic or terminal illness. She has also worked with adults suffering from a full and diverse range of emotional difficulty including, for example, bereavement and complicated grief, anxiety and stress, work related issues, women's issues, family problems (from the perspectives of both adults and children), sexuality and identity, and relationships. 

After gaining substantial experience counselling adults, Kirsty turned her attention towards a younger client group through volunteering for 'Help Counselling 9 - 25 year olds', a children's charity based in Bristol. She then gained employment working extensively across schools in Somerset followed by a move to South Wales in 2009 where she joined Neath Port Talbot CBC as a part of the Welsh Government School Based Counselling Strategy. Here Kirsty worked in a number of secondary and primary schools across Neath Port Talbot. Working in the school environment came to an end in 2014 in favour of working privately with adults and children in the Swansea area, and commitment to further academic study. Kirsty is now a Company Director for Way Forward Counselling Services, a successful private practice in Swansea serving the local community and those who travel from further afield.

Kirsty is keen for Way Forward Counselling to grow as a service that provides access to counselling for all members of the family, providing the opportunity for healing and personal growth no matter what your perceived difficulties are. She is committed to making a difference to the lives and experiences of those who suffer emotional pain and empowering people to believe in themselves and invite positive change into their lives. Kirsty feels humbled by her experiences through her professional career and privileged to have walked alongside so many inspirational Adults, Children & Young People.

Kirsty has also been a Licensed Foster Carer and therefore has a keen interest in the well being of Looked After Children (LAC), and therefore welcomes working with children and young people currently in Foster Care. To learn more about Kirsty please feel free to visit her own website

Professional Qualifications

Fellow of Higher Education Academy (FHEA)

Mphil/PhD School of Psychology, Early Years and Therapeutic Studies (Ongoing) - University of South Wales Newport

MA Consultative Supervision - University of South Wales Newport 2015

PG Dip Consultative Supervision - University of South Wales Newport 2014

MA Counselling Children and Young People - University of South Wales Newport 2013

PG Dip Counselling Children & Young People - University of South Wales Newport 2012

Advanced Diploma in Integrative Counselling BACP Accredited - The Iron Mill Institute, Exeter 2008

FdA Health & Social Care with Counselling (Distinction) - Somerset College, Taunton (Plymouth University) 2005

Sian Willis Counsellor

Sian Willis

Sian is a registered member of the BACP and the BABCP ( and works under the ethical framework of these associations. She is working towards BACP Accreditation and Sian is also our Counselling Team Lead.

She is  a qualified Cognitive Behavioural Therapist, providing a comfortable, safe and confidential service. 

Whilst CBT is at the foundation of her work, she adapts an approach that is empathic, flexible and thus providing counselling which is tailored to an individual’s needs.

Qualifications & Experience

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Prior to achieving her Diploma in Counselling, she completed a Degree in Counselling and Psychology. She has worked in the field of substance misuse for 10 years.  Whilst working in this area she has had the opportunity to work with a variety of problems, such as depression, anxiety, panic attacks, emotional trauma to name a few.  In addition to working in this field she has also provided CBT in a GP Surgery.

Professional Qualifications

Postgraduate Diploma in Therapeutic Counselling Cognitive Behavioural Therapy

Postgraduate Certificate in Counselling Skills

BA (2:1) in Counselling and Psychology 

NVQ Level 3 in Health and Social Care

Sian's additional training has included: Understanding PTSD and working with Flashbacks; Applied Suicide Intervention Skills Training (ASIST), ILM Life Coaching Training, Working with Self Harm, Bereavement and Loss.

Areas of difficulty which Sian works with include: Abuse, Alcoholism, Affairs and betrayal, Anxiety, Anger Management, Avoidant Personality Disorder, Bereavement, Chronic Fatigue Syndrome/ME, Depression, Disabilities, Domestic Violence, Drug abuse, Emotional abuse, Gambling, Generalised Anxiety Disorder, Low self esteem, Low self confidence, Obsessive compulsive disorder, Obsessive compulsive personality disorder, Panic, Phobias, Post Traumatic Stress Disorder, Relationship issues, Seasonal affective Disorder, Separation and divorce, Sex problems, Stress, Trauma, Work related stress.

Jan Ellis Counsellor

Jan Ellis

Jan is a fully qualified Counsellor and a Registered Member of the British Association for Counselling and Psychotherapy (BACP).

Jan is an Integrative Counsellor, using various therapies tailored to suit your specific needs including Person Centred, Emotionally Focused, Psychodynamic, Transactional Analysis, Cognitive Behavioural Therapy and Neuro-Linguistic Programming (NLP)

She offers counselling to both individuals and couples over 18 years old.

Qualifications & Experience

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Jan has also worked in the Support Services with individuals with complex needs for 14 years and progressed from Support Worker to Service Manager in that time. Working with individuals with various complex health issues and learning difficulties; including brain injury, various addictions, anxiety, depression, self- harm, low self-esteem, bipolar, schizophrenia, agoraphobia, autism and physical disabilities.

Jan has volunteered with Hafan Cymru, counselling individuals affected by domestic abuse. Jan also volunteered with Marriage Care as a Relationship Counsellor for four years.

Professional Qualifications

Diploma in Integrative Counselling

Certificate in Relationship Counselling

Post Graduate Certificate in  NLP Coaching: Level 7

BSC Degree in Social Policy and Sociology

NVQ level 3 in Health and Social Care

ILM / NVQ in Management

Trauma training

Domestic Violence counselling

Emotional Focused Therapy

Emotional Freedom Tapping Therapy

Trans-identified and Trans-historied issues

Dealing with depression

Applied Suicide Intervention Skills Training

Alcohol and substance misuse

Sexual abuse

Self -esteem and confidence


Jan works with a wide range of issues including:

Abuse, Addictive issues, Alcohol /Substance abuse issues, Anger management, Anxiety, Bullying, Couples Counselling, Depression, Domestic Abuse, Emotional/Behavioural issues, Family Issues, Grief, OCD, Self Esteem /Confidence issues, Self-harm, Stress management,

Work related issues, Life Coaching, Relationship issues, Transgender issues, and Trauma.


Anne Lear Counsellor

Anne Lear

Anne is a fully qualified counsellor and registered member of the BACP (MBACP)

Anne is a Person Centered therapist. She is warm and caring and believes in demonstrating empathy, understanding, genuineness and congruence through her work as a therapist

Anne is completely non-judgemental, a quality that is essential in developing a trusting relationship with her clients. Through the quality of the relationships she develops, she is able to encourage inner healing and client autonomy. 

Anne works very deeply with all of her clients, ensuring that they are able to safely share their innermost feelings in a comfortable secure environment.

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Anne's aim is to develop a sense of connectedness with her clients through which she works diligently to empower them to understand their emotional experience, and ultimately, to focus more positively on moving forward, 

Qualifications & Experience

Anne's professional career involved counselling clients for Powys Carers Service at Ystradgynlais Community Hospital, where she has counselled many vulnerable adults and their families.

This work has given her an array of experience in working with many life changing and challenging issues. 

Anne entered private practice for Way Forward Counselling Services in 2015 where she has continued to build on her professional experience.

Anne's has gained experience dealing with:-

Bereavement, Suicide and Suicidal Ideation, Counselling Families following the death of a loved one to suicide, Sexual Abuse, Mental Health Difficulties, Stress and Anxiety, Marital and Emotional Difficulites, Family Problems, Depression, loss, Anger Issues, Guilt, Identity Issues, Domestic Violence.

Professional Qualifications

Foundation Degree in Counselling and Psychotherapy (Ongoing)

Sand Tray Training ( Ongoing)

Diploma in Counselling and Psychotherapy

CPCAB Level 4 in Therapeutic Counselling

CPCAB Level 3 in Therapeutic Counselling 

CPCAB Level 2 In Therapeutic Counselling

CPCAB Level 1 in Therapeutic Counselling

ASSIST- Suicide Intervention Course

Rainbows Programme - Helping to support children through bereavement and loss

Lisa Anson Counsellor

Lisa Anson

Lisa is a fully qualified Integrative Counsellor and Accredited Member of the British Association of Counselling and Psychotherapy (MBACP Accred.). 

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Her practice is rooted in a ‘Person Centred’ approach -  a way of working that places the client at the centre and on an equal footing with the counsellor, in a warm, accepting, non-judgemental space.

To compliment this, as an Integrative practitioner, Lisa is able to introduce a range of techniques and interventions appropriate to each individual, that addresses each client’s particular needs. 

Her main focus in practice has been in loss and bereavement – be it the loss of a loved one, a job, of health or confidence, even the loss of a sense of self. 

She has many years experience in trauma, grief and issues surrounding bereavement in an NHS setting and is continually expanding her knowledge and understanding in these areas.

Lisa has always been based in Wales, but has travelled widely, experiencing many different cultures and ways of living. Before training as a counsellor, Lisa worked in the creative industries as writer.  She is also a qualified Action Learning Facilitator.


Qualifications & Experience:

Certificate Counselling,

Diploma Integrative Counselling

Certificate Action Learning Facilitation (Accred) 

BA (Hons) Drama


Continued Professional Development

Advanced Skills in Using Sand Tray in Counselling          Kirsty Bilski 2016

An Introduction to Using Sand Tray In Counselling          Kirsty Bilski 2016

Counselling Young People                                                   Lorraine Sherman 2015

Hywel Dda University Health Board.....

Recognising Transference in Bereavement and loss       2016   

Unfinished Business - The Nature of Unresolved Grief   2015                                                                                                                 

Holding Grief                                                                          2013                                        

Working with the Bereaved - a practical introduction     2012

Introduction to PTSD  - Mary Gavan                                   2011

Ceri Hunt Counsellor

Ceri-Ann Hunt


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Ceri-Ann is a qualified 'Integrative'; Counsellor which means she trained in a number
of different theoretical approaches to counselling. Following professionally qualifying
as a counsellor, Ceri-Ann went on to gain additional training in working with Children
and Young People and holds a Post-graduation diploma in Counselling Children and
Young People and a Post-graduation foundation certificate in Family Therapy from
the University of South Wales.

Ceri-Ann when working with adults is able to be responsive to each individual
adjusting her therapeutic approach accordingly. Through gentle exploration within a
non-judgmental, valuing and empathic relationship, Ceri-Ann will enable you to
express your feelings and bring clarity to your experience.

When Ceri-Ann is counselling Children and Young people she is equally able to
empower her young clients through her integrative approach and encourages them
to express their feelings, thus bringing some clarity to their experience. Counselling
can offer a child the opportunity to talk through whatever is going on for them in a
private and safe setting. As a parent or carer this may feel strange as you would wish they could talk to you. Ceri-Ann is professionally mindful of encouraging clients to build positive relationships with the significant individuals around them, she will therefore always work towards empowering and building the life skills necessary for the client to develop more open communication within their family.

Ceri-Ann uses creative counselling techniques when working with children and young people, this can include working with sand trays, clay, and other creative mediums, alongside talking therapies. She can work with individual children from the age of 7 right up to young people aged 18 years and beyond.

Ceri-Ann’s work is underpinned by the British Association of Counselling and Psychotherapy’s (BACP) Ethical framework for good practice and she has regular professional supervision as part of this code of ethics.

Qualifications and Experience


Bsc Hons Counselling - University of Glamorgan

Post grad Dip counselling children and young people ..University of Newport South Wales

Post grad Cert  family therapy...University of South Wales

Numerous continued professional development that includes safeguarding. Cultural awareness, art in the therapy room, SEN, eating disorders, Solution Focused Brief Therapy,  mindfulness stress reduction.

Level 1 Accredited Attachment in Action certificate...the Association for psychological therapies

Level 1 DDP ..introducing a framework for therapy and parenting developmentally traumatised children..DDP CONNECT UK.

Louise Wray Counsellor

Louise Wray

Louise is a fully qualified Integrative Counsellor and RegisteredMember of the British Association of Counselling and Psychotherapy  

Louise is a supportive, empathic and qualified Integrative Counsellor, which means that she does not use just one type of counselling approach with her clients.  In her training she has learnt to adapt to each person she works with, to suit each persons individual need, by drawing on the most effective elements from different types of therapies, to gain the best results for each individual. Louise’s expertise surrounds person centred practice and cognitive behavioural therapy.  She has extensive experience of working with vulnerable individuals of all ages, behaviour and need. Louise is skilled with encouraging participation through creating a safe, secure, confidential and non-judgmental environment, allowing individuals to explore naturally and with a person centred focus of confidence and development. Louise attends regular supervision and is a Registered member of the BACP (078230) and is actively working towards accreditation. She is also a member of the wider BACP Divisions, including C&YP (Children and Young People) and BACP UC (Universities and Colleges), ensuring Louise adheres to the highest professional and ethical standards.

Qualifications & Experience

Since qualifying as a Integrative Counsellor in 2013, Louise’s  professional career has involved counselling clients for the Addiction Recovery Agency (ARA) through GamCare, 

She supported clients through their journey in respect of addiction to gambling, both problem and pathological via face to face and by telephone counselling, focusing on changing a gambling behaviour through exploring trigger mechanisms and reactions to gambling results, both positive and negative.

She has also successfully supported family and affected others of problem gamblers.

Bereavement is another area Louise has extensive experiense in,  having volunteered for Cruse Bereavement Care since 2011, where she has supported Adults, Children and Young Persons to explore their grief.

Just recently she has been supporting many clients who have been bereaved by the suicide of a loved one.

Some other places that Louise has worked as a volunteer include, The-Exchange Therapeutic Young Persons Counselling Services, based in Gorseinon College and has also volunteered for ChildLine.

Qualifications & Experience

2016     BA (Hons) Counselling skills and Interdisciplinary Studies, 1st Class Honours

2013    Level 4 Diploma CPCAB Therapeutic Counselling (Neath Port Talbot College – Afan)

2011    Higher Education Certificate in Counselling (Swansea University)

2004    Level 3 Access to Humanities (Gower College)

2003    Level 2 Intermediate Certificate Counselling Skills (Gower College)


2016    Demential Awareness (Dementia Friends)

2014    Working with the family and affected others of Problem Gambling (GamCare ARA Training Centre – Bristol)

2013    Protection Of Vulnerable AdultsTraining (POVA, Age Cymru)

2013    Domestic Abuse Awareness (Womens Aid)

2013    Working with Problem Gambling (GamCare ARA Training Centre – Bristol)

2012    Safeguarding Child Protection (Cruse Bereavement Care)

2012    Level 2 Foundation Certificate in Awareness in Bereavement Care for Children & Young People (Cruse Bereavement Care)

2011    Level 2 Foundation Certificate in Awareness in Bereavement Care for Adults (Cruse Bereavement Care)

2011    Mindfulness Course for Counsellors (Sarah Milband, Swansea University)